Banks Cry Out Over Activities Of Fraudsters, Warns Customers

Bank customers have been urged to  be wary of fraudsters whose activities have become rampant in recent times.

The warning was given by the Executive Director, Retail Banking, Access Bank, Victor Etuokwu in a statement entitled ‘Be fraud smart – Access Bank urges customers’, last Friday.

He urged customers to be vigilant of the common tricks used by fraudsters to rob them of their monies.

According to him,  the Nigerian banking industry witnessed increased regulatory scrutiny following the outbreak of COVID-19

He said bank customers had not been spared from the fraudsters also.

Etuokwu implored customers to take more responsibility in safeguarding their funds and offered reassurance of the bank’s commitment to providing information relevant to identifying and fending off fraudsters.

He said, “Over the last few months, the number of reported fraud cases has spiked considerably.  This is not unexpected as the current economic hardships experienced due to COVID-19 has caused many to be vulnerable.

However, this trend has become very disturbing, while we urge customers to become more aware of the tactics employed by fraudsters.

“Access Bank will continue to educate customers on how to avoid falling victims as well as deploy resources to ensure the security of customers’ funds.”

He said, “To aid the fight against this common enemy, we have put more power in the hands of our customers, through the *901*911# USSD code.

“We have provided a platform through which customers can immediately deactivate their USSD profile by dialling *901*911# from any phone in the event their mobile devices get lost or stolen.” He said.

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